Privacy Policy

Last Updated: May 11, 2026

At Al Khayr, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or purchase from our store.

By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect personal information that identifies you directly or indirectly, including:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Purchase and order details
  • Account login information
  • Device and browser information
  • IP address and usage data

We collect this information when you:

  • Place an order
  • Create an account
  • Subscribe to our emails
  • Contact us
  • Browse or interact with our website

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer service and support
  • Manage your account
  • Send shipping confirmations and order updates
  • Improve our website, products, and services
  • Detect fraud and maintain website security
  • Send promotional emails and marketing communications
  • Analyze website traffic and customer behavior

We only collect and use personal information where reasonably necessary for operating our business and providing our services.

Payment Processing

Payments made through our website are processed securely through trusted third-party payment providers. Al Khayr does not store complete payment card information on our servers. Third-party payment processors may collect payment-related information in accordance with their own privacy and security policies.

Website Hosting & Third-Party Services

Our website may use trusted third-party service providers to support website functionality and business operations, including services such as:

  • Website hosting
  • Payment processing
  • Shipping and fulfillment
  • Email marketing
  • Analytics and performance monitoring

These providers only access information necessary to perform their services on our behalf.

Checkout & Address Autocomplete

To improve checkout accuracy and convenience, our website may use address autocomplete technology and related verification services during checkout.

Marketing Communications

If you choose to subscribe to our mailing list, we may send promotional emails regarding new arrivals, collections, offers, and brand updates.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in the email.

Transactional Emails

Certain communications are necessary for customer accounts and order fulfillment. These may include:

  • Order confirmations
  • Shipping notifications
  • Password reset emails
  • Account-related updates

These communications are considered essential service messages and cannot be opted out of while using our services.

Analytics & Website Usage Data

We may automatically collect technical and usage-related data when you visit our website, including:

  • Browser type
  • Device information
  • IP address
  • Pages visited
  • Time spent on pages
  • Clicks and navigation behavior
  • Referral websites
  • Search activity and timestamps

This information helps us improve website functionality, customer experience, analytics, and marketing performance.

Cookies

Our website uses cookies and similar technologies to improve functionality and user experience. Cookies may be used to:

  • Keep the website operating securely
  • Save preferences and settings
  • Analyze website traffic and usage
  • Improve marketing effectiveness

You may disable cookies through your browser settings; however, some features of the website may not function properly.

Sharing of Personal Information

Al Khayr does not sell your personal information.

We may share information only when necessary, including:

  • With trusted service providers assisting our operations
  • To comply with legal obligations or law enforcement requests
  • To protect the rights, property, or safety of Al Khayr, our customers, or others
  • With your consent or direction

International Users

If you access our website from outside the United States, please note that your information may be transferred to, stored, and processed in countries where privacy laws may differ from those in your jurisdiction.

By using our website, you consent to such transfer and processing.

Your Privacy Rights

Depending on your location and applicable privacy laws, you may have rights regarding your personal information, including the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Request limitations on certain uses of your data

To exercise any of these rights, please contact us using the information provided below.

Data Security

We take reasonable administrative, technical, and physical precautions to protect your personal information from unauthorized access, misuse, loss, disclosure, or alteration.

While we strive to protect your information, no internet transmission or electronic storage method can be guaranteed to be completely secure.

Retention of Information

We retain personal information only for as long as reasonably necessary to:

  • Provide products and services
  • Fulfill legal and financial obligations
  • Resolve disputes
  • Enforce agreements and policies

Third-Party Links

Our website may contain links to external websites or third-party services. We are not responsible for the privacy practices, content, or policies of those external sites.

Changes to This Policy

Al Khayr reserves the right to update or modify this Privacy Policy at any time. Any changes will become effective immediately upon posting to this page.

We encourage users to review this policy periodically.

Contact Us

If you have questions, requests, or concerns regarding this Privacy Policy or your personal information, please contact us:

Al Khayr
Email: Alkhayrthobes@gmail.com

You may also reach us through our contact form for any additional assistance.

0